Returns & Refunds
Items purchased from the Designed Creations categories (Mousepads, Tumblers, Wrapping Paper) are dropshipped from on-demand reputable suppliers. All products are unique and produced only once ordered. Which means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.
However, in case of a damaged product or a manufacturing error, we offer a free reprint or a refund if you contact us within 30 days of product delivery.
Items purchased from the Jewelry categories (Bracelets, Earrings, Necklaces, Pins, Rings, Watches) have the following return/refund policy:
Due to the nature of vintage and antique jewelry, items may show signs of wear consistent with age. We make every effort to accurately describe and photograph each piece, noting any significant flaws. Please review the provided details and images carefully before purchasing.
Returns will only be accepted if the item arrives damaged in a way that was not stated or shown in the listing. In such cases, please contact us within 3 days of receiving your order with documentation of the damage.
All jewelry is guaranteed to be as stated in the listing (e.g., sterling silver, gold) and any gemstones will be as described.
This document was last updated on October 17, 2024.